HELP

Frequently Asked Questions

Orders & Payments

What payment methods do you accept?

UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery.

Can I modify my order?

Only before dispatch. Contact support immediately.


Shipping

Do you charge shipping fees?

No. Shipping is free across India.

How long does delivery take?

3–6 business days.

Do you offer same-day delivery?

Yes, in Delhi NCR via Porter or Rapido.


Returns & Exchanges

What is the return window?

15 days from delivery.

Is there any return fee?

No.

How do I request a return or exchange?

Contact us with your Order Number or Registered Mobile Number, or use the Return & Exchange option in the website footer.


Refunds

How will I receive my refund?

Prepaid → original payment method
COD → website wallet credit

How long does it take?

5–7 working days after approval.