Terms & Conditions

Welcome to Ash Theory. These Terms & Conditions (“Terms”) govern your access to and use of the Ash Theory website and the purchase of products offered through it.

By accessing, browsing, or placing an order on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Return, Exchange & Refund Policy, Shipping Policy, and all other policies published on this website.

By using this website, you represent that you are competent to enter into a legally binding contract under the provisions of the Indian Contract Act, 1872.

If you are under the age of 18 years, you may use this website only under the supervision of a parent or legal guardian.

You may be required to provide certain information while placing an order or creating an account.

You agree that all information provided by you is true, accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account information and for all activities carried out using your account.

We make every effort to ensure that product descriptions, images, colours, specifications, and prices displayed on the website are accurate. However, slight variations may occur due to photographic lighting, monitor settings, or production batches.

All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Ash Theory reserves the right to modify product prices, specifications, availability, and promotional offers at any time without prior notice.

In the event of an inadvertent pricing error or technical issue, we reserve the right to refuse or cancel any order placed for that product, whether or not the payment has been processed.

Any amount received against such an order shall be refunded in accordance with our Refund Policy.

Placing an order on the website constitutes an offer to purchase a product. An order shall be considered accepted only after it has been processed and dispatched by Ash Theory.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to the following situations:

If an order is cancelled after payment has been successfully processed, the amount paid shall be refunded through the original payment method or any other mode deemed appropriate by Ash Theory.

Payments for products purchased through the website may be made using authorized payment methods made available on the platform, including:

All online payments are securely processed through authorized third-party payment gateway providers.

Ash Theory does not store complete payment card details, CVV numbers, UPI PINs, or banking credentials.

We shall not be liable for any loss or damage arising directly or indirectly from the authorization failure of payment transactions, technical issues of payment gateways, or unauthorized use of payment instruments.

Orders are generally dispatched within the timelines mentioned on the website.

Delivery timelines are estimates and may vary depending on the delivery location, logistics partner availability, public holidays, weather conditions, or circumstances beyond our reasonable control.

Ash Theory shall not be liable for delays caused by courier partners or force majeure events.

Complete details regarding shipping and delivery are available in our Shipping Policy.

Returns, exchanges, and refunds are governed by the Return, Exchange & Refund Policy available on the website, which forms an integral part of these Terms & Conditions.

By placing an order, you acknowledge that you have read and agreed to the applicable return and refund conditions.

All content available on this website, including but not limited to trademarks, logos, brand names, product names, designs, photographs, graphics, illustrations, text, videos, layouts, and other materials, are the exclusive property of Ash Theory and/or its licensors and are protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, republished, uploaded, transmitted, distributed, or otherwise exploited for commercial purposes without prior written consent from Ash Theory.

By using this website, you agree that you will not:

Any misuse of the website may result in immediate termination of access and appropriate legal action.

To the fullest extent permitted under applicable law, Ash Theory, its owners, affiliates, employees, representatives, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of this website or the purchase or use of products sold through it.

Our aggregate liability, if any, shall not exceed the total value of the order giving rise to such claim.

You agree to indemnify, defend, and hold harmless Ash Theory, The Civilized Society, its proprietors, employees, affiliates, partners, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

Ash Theory shall not be held responsible for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to:

The website may contain links to third-party websites or services for the convenience of users.

Ash Theory does not endorse or assume responsibility for the content, privacy practices, or operations of such third-party websites.

Users access such websites at their own discretion and risk.

Ash Theory reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice.

Any changes shall become effective immediately upon publication on this page.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, controversy, or claim arising out of or relating to the use of this website, purchase of products, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh.

The parties hereby submit to the jurisdiction of such courts.

If you have any questions regarding these Terms & Conditions or require any assistance, you may contact us at:

Ash Theory
The Civilized Society
H-44, Durga Industrial Park,
Behind Major Mohit Sharma Metro Station,
Rajender Nagar, Ghaziabad,
Uttar Pradesh – 201005, India.

Customer Support: +91 9625037626

Email: care@ashtheory.com

Support Hours:
Monday to Saturday
11:00 AM – 5:00 PM IST