Privacy policy

PRIVACY POLICY

Introduction

Ash Theory (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

We may collect the following to ensure the better product & customer support:

  • Name
  • Mobile number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)
  • Browsing behaviour (cookies, analytics)

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates
  • Provide customer support
  • Improve website experience
  • Send promotional communication (only if opted in)

Data Sharing

We do not sell your personal data. Your information may be shared only with:

  • Payment gateway providers
  • Logistics and delivery partners
  • Technology service providers

All partners are required to maintain confidentiality.

Cookies

Our website uses cookies to:

  • Improve user experience
  • Track website performance
  • Personalize content

You may disable cookies via browser settings.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and users share information at their own risk.

Your Rights

You may request:

  • Access to your data
  • Correction of incorrect data
  • Deletion of your data

For such requests, contact us at care@ashtheory.com

Updates to Policy

We may update this policy from time to time. Changes will be posted on this page.